Information we receive
We receive business and contact details, enquiry and booking information, and recipient names, messages, photos, logos, audio, video and gift details supplied for a campaign. We record link openings, gift reveals, claims, redemption dates, approval decisions and reports. Staff accounts use sign-in details to protect access.
How we use information
We use details to respond to enquiries, create and deliver campaigns, manage approvals and gifts, provide support and address safety reports. Waitlist email addresses are used for the requested opening notification. Product analytics record gift categories, counts and approval actions, without personal messages, recipient names or gift codes.
Private recipient links
Each recipient has a long, random link. Pages become available only after approval and link generation. Gifts are retrieved only after a reveal tap. Link previews use a generic Surprise Rings title and logo. Anyone who receives or forwards a live link may be able to view the page, so keep it private. Optional expiry dates and disabled links prevent further page access.
Service providers and business access
We never sell information or share it for unrelated marketing. Authorised staff and the business arranging a surprise access information needed for their campaign. Hosting, private storage and email providers process information on our behalf to provide the service. Our enquiry sheet receives only business/contact details, occasion, recipient count, package, gift categories and payment/submission status, not personal messages, gift codes or file links. Providers may process information outside your country.
Security and retention
We restrict staff access and store uploads privately with temporary access links. Staff sign-in uses browser storage to maintain sessions. We retain campaign and enquiry information only as needed for the service and applicable record-keeping obligations. No online service can guarantee absolute security.
Your choices and rights
Contact us to request access, correction or deletion, object to use of your information or withdraw consent where applicable. We may need to verify your identity. We delete information on request except records that must be retained by law or to resolve a dispute. You may contact the Nigeria Data Protection Commission about an unresolved privacy concern.
Reports and updates
Use “Not for me? Report this page” if a surprise was not intended for you or raises a concern. We save your reason and optional comment for Owner review and can disable the link. Avoid unnecessary sensitive information in reports. Updates to this policy will show the latest date here.
We’re here to help
For privacy requests, complaints or help, contact support@surpriserings.com or 08142087287.